VA hospitals are outperforming private hospitals, latest Medicare survey shows

By Quil Lawrence

“A nationwide Medicare survey released Wednesday found that veterans rated Veterans Affairs hospitals higher than private health care facilities in all 10 categories of patient satisfaction.”

“The VA takes care of about 9 million veterans at 1,255 facilities — the nation's largest integrated health care system.”

"I strongly believe that the VA is the best option for veteran care. Study after study shows that quality and patient safety is at least as good if not better than our private sector counterparts," said Dr. Shereef Elnahal, VA undersecretary for health.”

“This most recent survey, known as HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems), showed that the VA beat out private facilities in all categories surveyed, such as patient satisfaction, hospital cleanliness and communication with nurses and doctors.”

Lawrence, Q. (2023). “VA hospitals are outperforming private hospitals, latest Medicare survey shows”. NPR. https://www.npr.org/2023/06/14/1181827077/va-hospitals-health-care